Shipping policy

Shipping Policy

Processing time
Orders are processed within approximately 1 week. During periods of high demand, processing may take a little longer, we'll always aim to communicate any delays if this happens.

Delivery time
Once processed, estimated delivery is approximately 30 days, depending on your location. Please note this is an estimate only and not guaranteed, delivery times can vary due to customs processing, local carrier delays, or other factors outside our control.

Shipping cost
We offer free worldwide shipping on every order, no minimum spend required.

Tracking
Once your order ships, you'll receive a tracking number by email. You can also track your order anytime on our [Track Your Order] page.

Customs, duties, and taxes
For international orders, your order may be subject to import duties, taxes, or customs fees charged by your country. These charges are the responsibility of the customer and are not included in your order total. We have no control over these fees and cannot predict what they may be.

Shipping to Israel
Due to local customs requirements, orders shipping to Israel require the recipient's 9-digit Teudat Zehut (National ID number) before the order can be shipped. If this applies to your order, we'll reach out to request this information.

Lost or delayed packages
If your order is significantly delayed or tracking shows no movement for an extended period, please contact us at vaultdiscs@outlook.com and we'll look into it for you.

Questions
If you have any questions about your shipment, reach out to us anytime at vaultdiscs@outlook.com.